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Cancellation Policy
Effective Date: 11th May 2025
Thank you for choosing StreetSleek.com.ng. This Cancellation Policy outlines the terms and conditions for canceling orders placed through our platform. By placing an order on StreetSleek, you agree to the policy below.
1. Order Cancellation by Customers
Customers may cancel an order if:
• The cancellation is requested within 1 hour of placing the order.
• The item has not yet been processed or shipped by the vendor.
To cancel your order, please contact us immediately via WhatsApp at +234-704-6880910 or email us at admin@streetsleek.com.ng. Include your order number and reason for cancellation.
2. Order Cancellation by Vendors
Vendors may cancel an order if:
• The product is out of stock.
• There is a pricing error or listing issue.
• The customer’s delivery information is incomplete or unverifiable.
In such cases, the customer will be notified immediately, and a full refund will be issued if payment was already made.
3. Refunds for Cancelled Orders
If your order is successfully cancelled before processing, any payment made will be refunded in full within 7–14 business days, depending on your bank or payment method.
4. Exceptions
Cancellations may not be accepted if the item has already been:
• Processed for dispatch
• Shipped by the vendor
In such cases, the customer may initiate a return after delivery, subject to our Return Policy.
5. Contact for Cancellations
To cancel your order or make an inquiry, contact us at:
Email: admin@streetslick.com.ng
Phone/WhatsApp: +234-704-6880910
Website: www.streetsleek.com.ng
